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Competitive Analysis for Product Managers: Know Your Frenemies
Competitive Analysis for Product Managers: Know Your Frenemies

So, you’ve got a brilliant product idea, but you’re not alone. There are others out there trying to win over the same customers. That’s where competitive analysis comes in—a fancy term for spying on your competition (legally, of course!) and figuring out how to beat them at their own game. Ready to learn how to outsmart your rivals? Let’s break it down in a fun, simple way.

What is Competitive Analysis?

Competitive analysis is all about understanding who your competitors are, what they’re doing well, where they’re falling flat, and how you can swoop in and do it better. It’s like being in a race—you need to know how fast the other runners are so you can adjust your strategy and cross the finish line first.

Why Should You Care?

If you don’t know what your competitors are doing, you’re flying blind. Imagine launching a new coffee app and finding out two months later that a similar app already nailed the perfect espresso recipe feature. Oops! Competitive analysis helps you:

  • Spot opportunities to be different.
  • Avoid mistakes others have already made.
  • Stay relevant by knowing what’s trending.

Step-by-Step Competitive Analysis

1. Identify Your Competitors

Who’s in your space? Think of both direct competitors (products just like yours) and indirect ones (solving the same problem in a different way). If you’re building a food delivery app, your direct competitors are other delivery apps, while an indirect competitor might be a grocery delivery service.

Pro Tip: Use Google searches, customer feedback, and even social media to find out who else is in the game.

2. Stalk...I Mean, Study Their Products

Take a deep dive into their features, pricing, and customer experience. What do they offer? How much are they charging? Is their product easy to use, or is it clunky and frustrating? Keep an eye out for things that are missing—that’s your chance to shine!

Example: If your competitor has a great app but horrible customer service, you’ve just found a weakness to exploit.

3. Listen to Their Customers

Head to reviews, social media, or forums where users complain or sing praises about your competitors. This gives you insight into what customers love, hate, and wish they had. Look for trends—repeated issues or requests are golden nuggets of opportunity.

Pro Tip: Don’t just skim reviews. Dig into the details to understand what’s driving users crazy or keeping them loyal.

4. Study Their Marketing and Positioning

It’s not just about what they’re selling; it’s also about how they’re selling it. Look at:

  • Branding: Are they fun and playful, or serious and professional? How do they present themselves?
  • Target Audience: Who are they speaking to, and how are they winning over that group?
  • Advertising: Where are they showing up—social media, email newsletters, influencer marketing? Do they seem to be everywhere, or only in niche spots?

Pro Tip: Sign up for their newsletters, follow them on social media, and keep tabs on their blog. You’ll get insight into their strategy and the kind of audience they’re after.

5. Monitor Their Updates and Developments

Competitors are constantly evolving, so keep an eye on their latest updates. This could be new feature rollouts, partnerships, or changes in strategy. You can set up Google Alerts to stay in the loop whenever they make a move.

Example: If your competitor suddenly adds a subscription service in a new country, you’ll know it’s time to keep an eye on how that affects your market.

6. Create a Competitive Analysis Matrix

Organize everything you’ve learned in a simple matrix. It’s like putting all your detective work on a bulletin board so you can see the big picture. Here’s how you can lay it out:

This gives you a clear snapshot of how your product stacks up.

7. Leverage Competitive Analysis for Success

Once you’ve done your competitive analysis, use it to make smarter decisions:

  • Improve your product roadmap: Focus on where your competitors are weak, and build features that outshine theirs.
  • Adjust your marketing strategy: Learn from how competitors are positioning themselves, and find your own unique selling point.
  • Monitor market trends: Stay ahead by regularly checking up on competitors and evolving your strategy as needed.

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